Summary.
Problem statement
Customer service teams overwhelmed with repetitive queries
High wait and inconsistent responses across channels
Difficulty handling multilingual support 24/7
Limited accessibility for users with disabilities
Solution
Deploy voice-enabled AI agent using OpenAI Whisper + GPT-4 + ElevenLabs
Integrate with existing CRM systems for context-aware responses
Support multiple languages with real-time translation
Implement sentiment analysis for escalation triggers
Business Impact
60% reduction in human agent workload
24/7 availability with 95% query resolution rate
40% cost savings on support operations
3x faster response times compared to traditional support
PROJECT DETAILS
CLIENT
Aron Larsson
Date
26 October, 2018
CATEGORY
Architecture, Digital Art
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